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Getting Your Message Heard
Good Problem Solving and People Skills



Intro

Part A
Listening


Part B
Body Language


Part C
Verbal Communication


Part D
Problem Solving


Effective Words

Communicating With Parents

Electronic Communication
Communicating With Parents
Put out the fires before they start

One common cause of troop derailment is miscommunication. Spend time thinking about how you would like your troop to function.

  • Prioritize what is important to you; then lay out the ground rules. Perhaps having the girls picked up promptly is high on your list.

  • Communicate clearly from the beginning. Remember your idea of "on time" may be different from the next person, so be clear. This does not mean stand up at your parent meeting and threaten the masses. Firmly, and with a smile, tell your parents it is critical the girls are picked up at ___ o'clock as you are unable to accommodate them once the meeting is over.

  • Work out the little rubs before they become your ulcers. Ask if anyone anticipates difficulty adhering to your parameters. Brainstorm now for a solution. Share the names and phone numbers of the parents and encourage carpooling. Do not play taxi driver. You would be sending a message to your parents that you don't need their help, you are willing to do it all yourself.

  • Back up your priority list in writing. This is not hard. We're not talking Pulitzer Prize stuff here. A few handwritten lines by way of an informal newsletter is fine. In fact, clear, concise, and to-the-point better suits our busy society. People absorb information differently. Auditory may work well for one while another will do better visually. They will also pay more attention to something that has been reinforced. The message is received as clearly important. Further, you can reach all of the parents, even those not in attendance.

  • Distribute information in a timely and reliable fashion. Remember you are going for smooth communication. It is vital that information is distributed in a timely manner and by a reliable means. Information at the last minute or children passing out paperwork at school can be your downfall. Worse, it can leave parents feeling like you lack respect for them. Mutual respect is the cornerstone of any healthy relationship.

  • Avoid giving mixed messages. You made the rules, you stick to them.

Good luck in the trenches!
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Girl Scouts of Rolling Hills Council
1171 Route 28
North Branch, New Jersey 08876
Phone: 908-725-1226 Fax: 908-725-4933
E-mail: rollinghills@girlscouts-rh.org


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